Terms of Purchase

Your Purchase Agreement With Us

Welcome to Goodr. These Terms of Purchase are the rules that govern your purchase of products from our website. When you place an order with us, you're entering into an agreement based on these terms. We've written them to be clear and easy to understand, but if you have any questions, please don't hesitate to reach out before making a purchase.

By using our website and placing an order, you represent that you are legally capable of entering into a binding contract, that all information you provide is accurate, and that you agree to abide by these terms. We may update these terms occasionally, and the most current version will always be available on this page. It's a good idea to check back from time to time to stay informed of any changes.

Placing and Confirming Orders

Ordering from Goodr is straightforward. Add products to your shopping cart by clicking the 'Add to Cart' button on each product page. When you're ready to complete your purchase, navigate to your cart and proceed to checkout. You'll be guided through entering your shipping address, billing details, and payment information. Before submitting, you'll have a chance to review your entire order.

After you submit your order, you'll receive an automated email at the address you provided. This email confirms that we've received your order and includes your order number and a summary of your purchase. Please keep this email for your records. Note that receiving this confirmation does not mean your order has been accepted or shipped — it just means we're processing it.

When We Accept Your Order

Your offer to purchase products is accepted, and a binding contract is formed, when we ship your order to you. Until that point, we reserve the right to decline your order for any reason. Common reasons for declining or canceling orders include: the product being out of stock, a pricing or description error on our website, suspected fraudulent or unauthorized payment, or inability to deliver to your location.

If we need to cancel your order, we'll notify you by email as soon as possible. We'll also process a full refund of any amount you've already paid, which will be credited back to your original payment method. We understand that having an order canceled can be disappointing, and we'll always try to offer alternatives or explanations when possible.

Pricing and Payment Terms

All product prices on our website are displayed in United States Dollars (USD). This is the currency your payment will be processed in. If your bank account or credit card uses a different currency, your bank will convert the charge according to their exchange rate and may apply conversion fees. These conversion costs are outside of our control and are your responsibility.

We offer a variety of secure payment options at checkout, including major credit and debit cards, as well as other popular payment methods. All payment transactions are processed through trusted, secure payment processors using encryption technology to protect your information. We never store your complete payment details on our servers, so you can shop with confidence knowing your financial data is secure.

Product Information and Accuracy

We work hard to present our products accurately on our website. Every product page includes detailed descriptions, specifications, and photographs to help you make an informed purchasing decision. That said, please keep in mind that product images are for illustrative purposes, and the actual product may have minor differences. Colors can also vary slightly depending on your screen settings.

From time to time, there may be information on our website that contains typographical errors, inaccuracies, or omissions — including in product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. If you encounter a potential error, please let us know — we appreciate your help in keeping our website accurate.

Shipping and Delivery Details

One of the benefits of shopping with Goodr is that every order ships for free — no minimum purchase, no coupon codes needed. Just place your order, and standard shipping is on us. After you place your order, we process and pack it within 1-3 business days. Once it's shipped, standard delivery takes approximately 6-12 business days, depending on where in the world you are.

When your order ships, we'll send you an email with your tracking number and a link to track your package. We recommend using this to monitor delivery progress. While we aim for delivery within the estimated timeframe, please understand that these are estimates and not guarantees. Customs processing, weather conditions, and other factors can sometimes cause delays. If you're concerned about your delivery, please contact us and we'll look into it for you.

Returns, Exchanges, and Refunds

Shop with confidence knowing that we offer a 60-day return window on all purchases. If you're not satisfied with your order for any reason, you can return it within 60 days of delivery for a full refund. Items must be in their original condition — unworn, unused, and with all original tags, labels, and packaging intact. Some items may have specific return restrictions due to hygiene or safety reasons; these will be clearly marked on the product page.

The return process is simple and completely free for you. We provide pre-paid shipping labels and cover all return shipping costs — there are no restocking fees either. To initiate a return, just contact our customer service team and we'll guide you through the process. Once we receive and inspect your returned item, we'll process your refund within 5-10 business days, and the money will be returned to your original payment method.

Order Modifications and Cancellations

Need to change something about your order? As long as your order hasn't been shipped yet, we may be able to help with modifications — like updating your shipping address, changing sizes or colors, adding or removing items, or even canceling your order entirely. The key is to contact us as soon as possible after placing your order. The more time we have before shipping, the more flexible we can be.

Once your order has been dispatched, we're unable to make changes or cancel it. However, our 60-day return policy gives you plenty of time to decide if the products are right for you after they arrive. If you receive items you don't want or need, returning them is quick, easy, and free. See our Returns section for full details, or reach out to customer service with questions.

Important Disclaimers

While we strive to provide the best possible products and shopping experience, there are certain things we can't guarantee. Our website and all products and services offered through it are provided on an 'as is' basis, without any warranties of any kind, whether express, implied, or statutory. This includes, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights.

We don't guarantee that our website will be available at all times, that it will be free of errors or viruses, or that defects will be corrected. You use our website at your own risk. We also make no guarantees about the results you'll achieve from using our products — individual results may vary based on many factors, and the experiences shared in reviews or testimonials may not represent what you'll experience.

Liability and Contact

Under no circumstances shall Goodr, our employees, officers, directors, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, arising from your use of our website or purchase of our products, even if we've been advised of the possibility of such damages.

Our total liability for any claim relating to your order or use of our products shall not exceed the total amount you paid for the specific products that are the subject of the claim. If you have questions about these terms or need assistance with anything purchase-related, please contact our customer service team. We're here to help and will respond as quickly as we can, usually within 1-2 business days.